Shipping Times
Usually ship all products within 2-3 business days. If a situation arises that will delay your order in any way we will contact you.
Returning Merchandise
You should notify us no later than 10 days after you receive your order should you want to return your merchandise. ALL PRODUCTS HAVE A 10 DAY MONEY BACK GUARANTEE!
Returns are accepted:
1) If you are dissatisfied with the quality of the merchandise.
2) If the merchandise is defective.
Buyer pays postage fees for all returns. All returns must be preauthorized. There will be a 10% restocking fee on all returned merchandise. (No restocking fee on exchanges.) Please do not mail the merchandise back without first contacting us.
We are not responsible for any misrepresentation of products by the manufacturer or by its distributors. Pictures and descriptions are provided by the respective manufacturer.
Exchanging Merchandise
We will accept almost all exchanges. Some reasons that will NOT ALLOW us to accept exchanges are:
1) Merchandise was received more than 10 days ago. (you must exchange with the manufacturer after 10 days)
2) Merchandise was mishandled (broken) by the purchaser.
3) Merchandise is used or not in a resalable condition.
Buyer pays all postage charges for exchange. All exchanges must be preauthorized. There is no restocking fee on exchanges. Please do not mail the merchandise back without first contacting us.
Order Cancellations
1) Orders can be canceled only if the order has not yet been shipped.
3) Orders can be canceled by emailing us or calling (781) 267- 6590
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